Informed. Prepared. Together
  • Cyberaanval - Cybercriminalité
    Since the advent of the Internet, fraudsters have found new ways to steal money easily and quickly from many people. Today a large proportion of the population communicates by e-mail and these people are active on social media. Everyone risks facing Internet fraud one day. Remain vigilant when unknown people try to approach you via the Internet. Here, we give a few practical tips to help you protect your computer and your personal data.
  • Protect your hardware

    • Install a good antivirus program and perform a scan regularly.
    • Download and install the updates for your computer, tablet, smartphone and the software and applications.
    • Regularly back up your data to an external hard drive.
    • Do not click on any link, photo or video that you receive via mail, unless they are from a reliable source.
    • Only install programs from trusted sources.


    Protect your password

    • Choose very strong passwords and do not share them with others (e.g. capital letters, lowercase letters, numbers). The longer the password, the more secure it is.
    • Never send your bank card number via e-mail or give it over the phone to people who request it.


    Secure your WiFi

    • Do not use a password if you are using a public WiFi with your smartphone or your tablet.
    • Secure your home WiFi properly to prevent malicious people using your network.
    • If you receive an unsolicited e-mail (spam), ignore and delete this e-mail immediately.
    • If in doubt about the origin of a message, don't open the mail and do not click on the attachment.
    • Do not reply to e-mails relating to winning a lottery (even though some names sound plausible).
    • If you are dealing with a fraudster using a fake advertisement, don't answer any more and definitely don't send any money.
    • Don't trust phoney appeals for donations (telephone, mail, website, ...): only support charities you know and where you are sure they are reliable;
    • If you receive an e-mail asking for your bank details, it is a phishing attempt. Even though the mail may be strikingly similar to one from your bank, do not answer this e-mail, it is a scam. A bank will never contact you by mail or telephone to ask you for such information.
  • If your computer has been hacked

    • Follow the instructions in your antivirus program.
    • File a complaint with the local police.
    • Shut down the Internet, but keep as much evidence as you can.
    • Change your passwords.
    • Change your antivirus program.
    • If the contaminated material belongs to your employer, inform your IT department quickly.